CASE STUDY

Making a Case for Elite Legal PPC

Pareto Legal came to us through a referral with a highly specific brief: hire a senior Paid Media leader to own the Paid Media function at one of the fastest-growing legal paid performance marketing agencies in the US.

They didn’t just need an exceptional PPC Director: they needed someone with deep legal sector expertise, experience managing millions in ad spend, leading teams, and optimising accounts hands-on.

Most importantly, they needed someone who understood the full legal marketing funnel: intake, lead quality, retained cases, and revenue – not just CPL and CPA. It was a rare combination, and exactly the kind of search we love.

It was an incredibly specific brief. Exactly what we have done many times over for our clients in the legal space.

Client
Pareto Legal
Industry
Role
PPC Director
01

The Client

Pareto Legal logo
Industry:

Pareto Legal is a fast-growing, fiercely independent US performance marketing agency with a deep focus on one highly competitive vertical: legal.

02

The Challenge

Pareto didn’t just need an experienced PPC Director. They needed a true player-coach to release the founder from the day-to-day.

This needed to be someone senior enough to set the strategy, lead a fast-growing team and be the right arm to the CEO. All of this, whilst still being technical enough to get into the weeds of accounts.

Legal experience was non-negotiable. Not someone who had managed a handful of law firm accounts, but someone with genuine plaintiff-side expertise across areas such as personal injury, criminal defence, mass torts, medical malpractice and workers’ compensation.

Crucially, they needed to understand what happens beyond the ad platform. They needed to live and breathe intake, be able to connect lead quality, qualification, lead conversion and retained cases to the true commercial performance of a campaign.

After all, a great CPL means little if those leads don’t become profitable cases.

Finally, they needed the commercial confidence to challenge extremely senior, successful lawyers and law firm owners, and communicate performance in terms of cases, revenue and ROI – not just clicks, leads and CPA.

That combination narrowed the market considerably.

03

How We Got to Work

We mapped the market around senior Paid Media leaders who had spent a meaningful part of their careers inside legal marketing and law firm acquisition.

The assessment went far beyond platform experience.

  • Could they diagnose why a campaign generating leads at an apparently strong CPL wasn’t producing enough retained cases?
  • Could they interrogate what was happening within intake?
  • Could they connect advertising spend to case acquisition and revenue?
  • Could they confidently explain those findings to a senior lawyer?

And could they simultaneously lead a team, build systems and remain close enough to the work to challenge performance themselves?

This wasn’t about presenting Pareto with a pile of PPC Directors who could probably do the job.

It was about identifying the small number of people who genuinely understood the entire journey from ad click to signed case.

We interviewed 9 people for the role, from which we whittled it down to 2 solid candidates. Just 2.

04

The Result

After an incredibly targeted search, we narrowed the field to two elite legal Paid Media specialists, both with the sector expertise, technical depth and senior client skills the brief demanded.

Ultimately, Cathy Trowbridge shone through.

Cathy brought exactly the combination we had been searching for: deep legal marketing experience, serious paid media expertise and, crucially, the commercial understanding to look beyond platform metrics and connect marketing performance with intake, signed cases and genuine ROI.

She also had the presence and communication skills to operate comfortably with senior law firm stakeholders while providing the leadership Pareto needed internally.

Nine months into the role, Cathy is already excelling, with Pareto Legal founder Bo Royal extremely impressed by the impact she’s making on the business.

For such a specialist search, this is the secret: not finding lots of people who could potentially do the job, but narrowing an incredibly small market down to two exceptional options and ultimately finding the person who could genuinely move the business forward.

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people interviewed
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shortlisted
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PPC Director hired
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