From First Hires to Future Leaders
We’ve worked with NOVOS for seven years, since the agency’s inception, helping recruit a number of founding members – several of whom have since progressed into C-suite positions.
Since then, we’ve placed 35 people across SEO, Digital PR and Client Services, helping NOVOS build the specialist teams behind one of the UK’s leading eCommerce SEO agencies.
The agency has grown, the roles have evolved and eCommerce Search has changed significantly.
But the hiring challenge has remained the same: NOVOS sets an exceptionally high bar, and our job is to find people who can meet it.
- Agencies
The Client
- Agencies
NOVOS is a specialist eCommerce Search agency, helping ambitious retailers and challenger brands drive organic growth through SEO, Digital PR, content and wider Search.
Its eCommerce focus is fundamental to the business – it’s not a generalist agency with an eCommerce offering. Years of specialisation have created a highly knowledgeable team capable of solving increasingly complex Search challenges across platforms, markets and categories.
That makes NOVOS an exciting place for ambitious Search marketers – and a challenging place to recruit for. But that’s what I do.
The Challenge
Building an elite eCommerce Search team.
The fundamental challenge when recruiting for NOVOS is the calibre of the people already working there.
After years at the forefront of eCommerce SEO, NOVOS needs people who can operate at that level. Strong SEO knowledge is a given; we look for genuine eCommerce Search experience across DTC brands, platforms and technical environments, from Shopify and BigCommerce to complex and headless builds.
Candidates also need to understand how SEO, content, Digital PR and authority work together to drive commercial growth, while being client-facing and commercially minded enough to communicate strategy, challenge stakeholders and build trusted relationships.
Finally, they need to be curious, adaptable and comfortable working in a fast-moving environment.
Whatever the role, from SEO Executive to Account Director, the question is simple: can this person genuinely add something to a team already operating at the top of their game?
How We Got to Work
Having recruited for NOVOS since its early days, we’ve developed a clear understanding of the people who thrive there.
Our searches go beyond job titles, focusing on the complexity of candidates’ experience, their eCommerce understanding and their ability to connect technical expertise with commercial outcomes. For Digital PR, that means understanding how coverage and links contribute to wider organic growth.
Across every discipline, we assess communication, commercial thinking and client ability – whether candidates can explain their thinking, challenge sophisticated clients and contribute while continuing to learn.
After seven years, we know NOVOS’s culture and standards inside out, allowing us to identify not just people who interview well, but those who can genuinely thrive and build a career there.
The Result
Over seven years, we’ve placed 35 people across NOVOS’s SEO, Digital PR and Client Services teams, from junior specialists to senior and leadership roles.
The strongest measure of the partnership, however, is what happens after the placements. Several of the founding team members we helped recruit have progressed with the business, with some now holding C-suite positions.
For us, that’s the value of a long-term recruitment partnership: understanding the business well enough to find people who can grow with it.
7 years. 35 hires. From helping build the founding team to seeing some of those hires become NOVOS’s new leaders.
Facing a similar hiring challenge?
We specialise in recruitment across SEO & AEO, Paid Media, Digital PR, Growth Marketing, eCommerce and SaaS Marketing.
Results That Speak For Themselves
A selection of successful hires and long-term partnerships across the digital marketing industry.
- Agencies
From the UK to the Gold Coast
Edge Marketing is an Australian marketing agency on the Gold Coast.
Co-founder Rohan Dwyer was looking for a Head of SEO who could take ownership of the agency’s SEO department, shape its SEO proposition and drive the service line forward.
- Agencies
Seven Years. 17 Hires. One Future MD.
Reboot is an independent digital marketing agency specialising in Search, Digital PR and Paid Media.
Our relationship with the agency developed over seven years, meaning we were able to support the business as its hiring requirements evolved.
That included finding specialist practitioners across SEO and Paid Media, commercial Growth hires and, eventually, senior leaders capable of taking significant responsibility for the direction and operation of the agency.
As the business grew, the hires became increasingly strategic.
Two searches in particular would ultimately help shape Reboot’s senior leadership team: Director of Growth and Director of Operations.
- Agencies
Putting a Leader Behind Mediavision’s Growth
Mediavision is an established independent digital agency, working with ambitious brands across Search and digital performance.
Having built a successful agency and strong client base over more than a decade, the business was ready to put greater senior ownership around growth.
Until this point, responsibility for winning new business and growing the agency had been shared across the senior team. The next stage required someone who could take proper ownership of it.
This wasn’t simply about hiring a salesperson.
Mediavision wanted someone who could work across the entire agency, bringing together sales, new business, marketing, positioning and brand visibility into a coherent growth strategy.
- eCommerce
Finding an SEO Who Speaks Sneaker
The Sole Supplier is one of the UK’s leading footwear and streetwear platforms, helping sneaker fans discover the latest releases, news and trends from some of the biggest brands in the world.
The business has grown significantly, building a highly engaged audience alongside a team with a genuine passion for the space.
That culture was particularly important to them.
This isn’t a business where people simply happen to work in footwear and streetwear. The team genuinely lives and breathes the product outside of work, and preserving that as the company grows is a major priority.
SEO was already an important acquisition channel and The Sole Supplier had an external agency supporting its activity. The next step was to bring somebody senior enough in-house to take proper ownership of the channel.
- eCommerce
Five Years. One Trusted Partner.
Founded in 1810, Heal’s is one of Britain’s most iconic furniture and interior design brands. For the past five years, we’ve partnered with Head of eCommerce Mark Hammond, supporting the growth of his digital team through specialist hires across eCommerce, performance marketing and design.
- Agencies
Taking the Weight Off the Founder
Tacomi is a specialist Search agency with deep expertise across SEO, technical SEO and the evolving AEO landscape.
We had already been working with founder Chad Conlon and the team when they approached us about one of the most important hires they were about to make to date.
The agency was already operating at a very high technical level, but Chad remained heavily involved in the day-to-day. The next stage of growth required someone senior enough to take genuine ownership from him, without compromising the quality of work that had helped Tacomi build its reputation.
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